Returns-Refund Policy
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Returns
You can return unopened, undamaged products within 15 days of receipt of products. We must receive the products in good condition within no more than 30 days of purchase. Customer/buyer pays shipping in both directions.
We do not offer a "money-back" guarantee. We provide high quality herb formulas as described. We cannot guarantee that herbs will work the way you are hoping any more than your pharmacist can guarantee that a pharmaceutical will work for you, or accept returned medications. Obviously, if we make an error in your order we will exchange the incorrect formula for the one that you ordered and pay for the returned item shipment.
Out of Stock Items
Refunds will be issues immediately per your if we are unable to ship your item as described in a timely manner or if the order has been backordered and you do not want to wait on re-stocking.
Exceptions
If we ship a product that you did not order, we will send a return box and issue a refund when the item is returned to us if you do not want to replace the item with the correct item that you ordered.
This information has not been evaluated by the Food and Drug Administration. This information is not intended to diagnose, treat, cure, or prevent any disease.